A long-term patient recently moved to your state. Establishing medical care with a new specialty practice can take time, so I sent brand-new written prescriptions for all of the drugs the patient required.
The patient attempted to fill these medications. You have been kind enough to reject them pending me faxing back a form to make sure all cheaper alternatives have been given adequate trials. The kid has been on these drugs for four years. FOUR YEARS! The only reason he seems new to you is the move to another state. Now he will miss medications because I have been out of town, and your form is sitting in my office inbox gathering dust.
Could they have been filled for a week while awaiting the form? Could you notify newly covered patients that new prescriptions may take two weeks to fill because of your cost-saving tools? Could you come up with something that allows patients to continue their medications? Could you develop something that does not piss everybody off?
Pascale H Lane, MD
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